Add Value to Your Products While Reducing Costs

RomNet services your company's needs by providing outsourced staffing, technologies and facilities at a lower cost and higher level of service than can usually be obtained internally. We have the flexibility to provide a support program tailored to your business needs. Our general capabilities include the following:

Technical Support / Help Desk Software Helpdesk Remote Corporate Helpdesk Internet Service Providers Computer Hardware and Peripherals Consumer Electronics Specialized Electronics

Customer Care Customer Service Registration / Enrollment Account Maintenance Product / Service Inquires Beta Testing / Quality Assurance Software Product Testing Hardware Product Testing

The Difference is our Staff

Romnet's extremely low employee turnover rates differentiate our services from other outsourcing providers. Our support agents have an average of 5+ years of experiencing providing technical support and customer care services. With low employee turn-over, the agents answering your customer calls become highly skilled on your business and products. This high level of familiarity with your business is the cornerstone to providing your customers with a positive support experience.

U.S.-based Outsourcing

RomNet's US based staff is comprised of highly trained and knowledgeable employees, located exclusively in the United States. Our two support centers, located in the California Silicon Valley and Boston Massachusetts, allow us to hire only top-notch technical talent.

Build Your Business Through Outsourcing

Improve Service Levels
Focus on core-competencies
Meet staffing demands
Minimize investment and risk
Bring products to market faster
Lower Costs while Improving Quality