RomNet Support Services
Customer Login Contact Us
Why RomNet?
About Us
Our Services
Technical Support
Beta Testing
Why Romnet?
News and Events
Contact Us

Add Value to Your Products While Reducing Costs

RomNet services your company's needs by providing outsourced staffing, technologies and facilities at a lower cost and higher level of service than can usually be obtained internally. We have the flexibility to provide a support program tailored to your business needs. Our general capabilities include the following:

Technical Support / Help Desk
Software Helpdesk
Remote Corporate Helpdesk
Internet Service Providers
Computer Hardware and Peripherals
Consumer Electronics
Specialized Electronics


Customer Care
Customer Service
Registration / Enrollment
Account Maintenance
Product / Service Inquires

Beta Testing / Quality Assurance
Software Product Testing
Hardware Product Testing

The Difference is our Staff

Romnet's extremely low employee turnover rates differentiate our services from other outsourcing providers. Our support agents have an average of 5+ years of experiencing providing technical support and customer care services. With low employee turn-over, the agents answering your customer calls become highly skilled on your business and products. This high level of familiarity with your business is the cornerstone to providing your customers with a positive support experience.

U.S.-based Outsourcing

RomNet's US based staff is comprised of highly trained and knowledgeable employees, located exclusively in the United States. Our two support centers, located in the California Silicon Valley and Boston Massachusetts, allow us to hire only top-notch technical talent.

Build Your Business Through Outsourcing

Improve Service Levels
Focus on core-competencies
Meet staffing demands
Minimize investment and risk
Bring products to market faster
Lower Costs while Improving Quality

Terms of Use